Résumé
David Hachez
How would you like to read twenty‑five years?
A curriculum vitae is one document pretending to suit every reader. This one does not pretend. Choose the reading that matches why you are here, and change your mind whenever you like. Nothing is hidden in any of them, only ordered differently.
The plain version.
Chronological, complete and printable. If you are screening twenty candidates this afternoon, start here.
Profile
Prosci® certified change practitioner with more than 25 years of professional experience, close to 20 of them in roles combining project management and digital transformation, across corporate and entrepreneurial settings.
I work on group-wide transformation programmes: ERP and CRM migrations, business process redesign, and the rollout of new tools. My work sits where project governance meets human adoption, making sure that what gets delivered actually gets used.
Experience
Senior change management consultant, Prosci Europe
- Cross-cutting support to three programmes of a public transport operator's corporate plan, including a SAP ECC to S/4HANA migration running to 2029.
- Change plans built on Prosci® and ADKAR: impact assessment, communication, training and sponsorship, adoption measurement.
- A sponsor interview dashboard across 18 bi-monthly sessions, consolidating blockers and workload pressure, with trend views and automated export for steering bodies.
- Internal communications analysed from a survey of more than 1,000 respondents: diagnostic, channel mapping, SWOT and business-unit breakdown.
- Digital adoption platforms benchmarked and costed (ClickLearn, SAP Enable Now, WalkMe, Articulate 360) against a training strategy.
Co-founder and team cohesion facilitator, 9 CUBE
- A structured team cohesion methodology, developed and deployed across organisations of varying sizes.
- Coaching-in-action based on the Enneagram model, applied to working relationships rather than to personality for its own sake.
Business development consultant, CxO level, VV Analytics
- End-to-end delivery of a digital overhaul: website, e-commerce platform, CRM and collaboration suite, with the change work alongside it.
- Revenue tripled, and a commercial pipeline built across Belgium, France, Switzerland and Canada.
Adoption and change manager, Microsoft Catalyst chapter lead, Business Elements
- Adoption and change programmes designed and steered for the firm's full client base, alongside senior project managers and executive teams.
- The internal practice structured: methodology, tooling, and upskilling of project teams on the Microsoft Catalyst framework.
Senior sales and marketing consultant, CrashStickers
- Cloud migration of the IT infrastructure and a CRM implementation, with the change work that makes either of them stick.
- Sales up roughly 40 per cent year on year.
Senior IT and transformation consultant, UITP
- The IT project portfolio of an international association, run in direct contact with the executive management team.
- RFPs written, suppliers compared and recommended for a project management solution and an event management solution.
- Cross-departmental workshops facilitated, IT infrastructure audited, and a user rights matrix built.
- A corporate social network launched to more than 20,000 members.
E-commerce consultant, Confiserie Leonidas
- Logistics, production, legal, marketing and sales coordinated to prepare the launch of the Chinese online store on Tmall.
CEO and co-founder, Emolytics, a UCLouvain spin-off
- From initial idea to a SaaS platform at scale: budget, resources, product roadmap, and the priority calls that come with all three.
- €500,000 raised in seed from three investors. Contracts with Telenet, National Lottery, Immoweb, Ethias and Europ Assistance. Cited twice by Forrester Research.
- Acquired by Profacts in 2018.
Business development and project management, MuseScore
- Turning a widely used open-source music notation project into a sustainable business.
Senior IT project manager, Solvay Entrepreneurs
- A web portal delivered end to end under the ESEE-Valorisation Recherche programme, with three Belgian universities as partners.
- Planning, resources, dependencies and multi-partner governance: the same four things I still spend my days on.
Co-founder and CEO, Raz*War
- A subscription e-commerce platform and a full product range, from zero to 10,000 customers.
- Bizz Starter Award and Plugg Audience Award, 2010.
Co-founder, redstorm
- A Ruby on Rails development agency: client projects, in-house products and custom work.
Earlier career
- Marketing and web strategist, DVDPost, 2008 to 2009.
- Connection strategist, Duval Guillaume, 2006 to 2008: the agency's first social monitoring application, and a performance review programme for a business unit of more than 40 people.
- Media strategist, Microsoft, 2003 to 2006: European coordination of the pre-sales team, and a loyalty programme co-launched to more than a million users.
- Digital strategist, Mediaedge:cia (WPP), 2000 to 2003: the media agency's digital department, created and grown.
- Online marketer, LBi Belgium, 2000.
- Internet account, Rossel, 1999 to 2000.
Independent consultant, The After
The After is my management company: the legal structure through which the assignments above were carried out.
Education
- 2011 to 2013
- International Executive MBA, Louvain School of Management, UCLouvain.
- 1994 to 1998
- Licence in applied communication, advertising major, with distinction. IHECS, Haute École Galilée, Brussels. A four-year long-type programme at university level, equivalent to a master's degree under the Bologna reform.
Certifications
- Prosci® Certified Change Practitioner
- Certified Change Manager, Foundation (CCMF)
- Microsoft Service Adoption Specialist
- Microsoft Certified: Power Platform and Dynamics 365 Core (MB-200)
- Microsoft Certified: Dynamics 365 Fundamentals (MB-901)
- Microsoft Catalyst practitioner
- Google Analytics for Power Users
- Certified Enneagram Professional and MBTI® practitioner
Tools
- Project
- MS Planner (timeline and Gantt view, dependencies, milestones, sprints), Jira, Trello, Basecamp.
- Microsoft 365
- Excel and PowerPoint at an advanced level, Teams, SharePoint.
- AI
- Claude, Copilot and Perplexity, used for deliverable production, qualitative data analysis and document synthesis.
Languages
- French
- Native
- Dutch
- Full professional proficiency
- English
- Full professional proficiency
Board mandates and teaching
- Since 2026
- Board member, Le Village Parental, an early childhood and parenting support centre.
- 2022 to 2026
- Board member, Quatre Quarts, a social, civic and eco-responsible community hub.
- Earlier
- BMMA, Feweb, CIM and IAB, professional federations.
- Ongoing
- Guest lecturer at IHECS, ICHEC Entreprises, Solvay Brussels School, EFP and CREA Genève.
Interests
Golf, music (guitar and composition), and artificial intelligence in professional use.
Next
Tell me where you are in the programme
I will tell you honestly whether I am the right person for it. If I am not, I usually know someone who is.